This section maps our GPDocs policies and procedures against the desired outcomes as stated in New Zealand Standard Rooms/Office-based Surgery and Procedures (NZS 8165: 2005).
Our practice has a copy of NZS 8165:2005 and refers to the standard as needed.
1. Consumer/Patient-focused Services
1.1 Consumer Rights
Outcome |
Corresponding pages |
The patient receives services in a manner that complies with the requirements of the Code of Health and Disability Services Consumers' Rights (the Code). |
1.2 Cultural Safety
Outcome |
Corresponding pages |
Patients receive services in a manner that recognises their cultural, ethnic, religious, social and individual values. |
2. Facility Management
2.1 Governance
Outcome |
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Patients receive services that are managed in a safe, efficient, and effective manner, that comply with legislation, and minimise harm. |
2.2 Facility Management
Outcome |
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The facility ensures effective management and coordination to maximise patient outcomes. |
2.3 Advertising and Marketing Strategies
Outcome |
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All advertising and marketing strategies are presented in a consistent and accurate manner, are socially responsible, and do not mislead or deceive the patient. |
2.4 Human Resource Management
Outcome |
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Human resource management processes are conducted in accordance with good employment practice and comply with legislation. |
2.5 Quality and Risk Management
Outcome |
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The facility has an established, documented, and maintained quality and risk management system that reflects continuous quality improvement principles. |
3. Pre-entry to Services
3.1 Patient Selection Process
Outcome |
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When a need for the service has been identified, patients are considered for entry to the facility in an equitable and timely manner. |
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3.2 Declining Entry to Services
Outcome |
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Where entry to the service is declined, the immediate risk to the patient is managed. |
4. Service Delivery
4.1 Service Provision Requirements
Outcome |
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Patients receive timely, competent and appropriate service provision in order to meet their assessed needs. |
4.2 Clinical Records Management
Outcome |
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Each clinical record is documented in a complete and accurate manner and complies with legislation. |
4.3 Sedation and Regional Anaesthesia
Outcome |
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Sedation and local anaesthesia techniques used shall be safe and appropriate for the patient and the procedure, to enable the patient to recover and leave the facility within a short time. |
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4.4 Clinical Emergency Response
Outcome |
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Safe care is provided in the event of a clinical emergency. |
4.5 Discharge Management
Outcome |
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Patients are safely discharged from the facility. |
4.6 Referrals, Relationships, and Links
Outcome |
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The service provider demonstrates effective links with relevant health and community service providers. |
5. Managing Service Delivery
5.1 Medicine Management
Outcome |
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Patients receive medicines in a safe and timely manner that complies with legislative and regulatory requirements. |
5.2 Infection Control Management
Outcome |
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Patients, visitors, service providers, and communities are protected from preventable exposure to transmissible disease as a result of service provision. |
5.3 Management of Waste and Hazardous Substances
Outcome |
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Patients, visitors, and service providers are protected from harm as a result of exposure to waste or hazardous substances generated during service delivery. |
5.4 Management of Surgically Removed Tissue/Body Parts
Outcome |
Corresponding pages |
Body parts/tissue are managed in a safe and culturally sensitive manner. |
6. Safe and Appropriate Environment
6.1 Facility Specifications
Outcome |
Corresponding pages |
Facility layout and design is clinically appropriate, contributes to safe service delivery and maintains patient and service provider safety. |
6.2 Environment Management
Outcome |
Corresponding pages |
The environment and equipment is maintained in reliable and safe working order. |