Exterior

Exterior sign is clear and easy to read from a distance.

Well-lit entrance for safety and security.

Easy access for visitors with compromised mobility.

Information about after-hours provider displayed.

Dedicated car parking is available, including disabled parking.

Interior

Electrical equipment and RCDs meet legislative requirements.

Ventilation is adequate.

Fire exits are clearly signposted. Exit doors aren't locked and passageways are clear of obstacles.

Entrance/waiting area

Waiting room is big enough, light, airy, and warm.

Computer screens are directed away from view of the waiting room, and patient information is not visible to those in the waiting room or at the reception desk.

Reception desk positioned so deaf/hearing impaired patients can lip-read.

Quiet background music is played, or a radio or TV is on, in the waiting room to reduce the chance of waiting patients overhearing private information or phone conversations.

Seating is provided for patients with mobility difficulties.

Code of Health and Disability Services poster displayed.

Information about local health advocacy services displayed.

Health promotion material is available to patients.

Information about CCTV operating displayed (if practice uses CCTV).

Signage telling patients to advise the receptionist if they have urgent symptoms.

Toilet and hand basin available with mobility access.

Treatment rooms/clinical areas

Patient consultation and treatment rooms are big enough, light, airy, and warm.

Hand basins with liquid hand cleansers are in all consultation rooms.

Examination beds are private and easily accessible.

Room layout ensures all examinations and discussions remain private.

Surfaces are non-porous and intact.

All areas meet infection control requirements.

Sharps containers are out of reach of children.