Key Contact

Who is the key contact for GPDocs?

The practice manager is the key contact for the GPDocs Model Practice GPDocs website.

The key contact is responsible for:

• updating the practice-specific information in GPDocs

  Practice-specific information sits in fields within the core policy. It usually gives details about how something is done at your practice.

  For example:

  • people's names or roles
  • how often audits are done
  • where something is kept.

• checking and approving feedback sent by the team
• leading the team through monthly policy reviews
• reading and responding to regular GPDocs advisories.

The key contact is usually a person involved with policy implementation, who knows what is happening "on the ground". It's often the practice manager, or someone in a similar role.

Onboarding a new key contact

Follow steps 1 to 4:

1. Make sure the GPDocs team know about the change.

   Email support@gpdocs.co.nz or phone 0800 473 627. We'll send the new key contact a welcome email with more information.

2. Familiarise yourself with the information on these pages:
   • Get Started
   • FAQs
3. Watch our training video (35 minutes)

   This video explains what the key contact role is and what you need to do.

4. Check and update out-of-date information

   We recommend checking key policies for out-of-date information. If you've had staffing changes, it's likely that you'll need to update some details in GPDocs.

   There are two ways to do this:

   1. Enter the names of previous team members into Search. This will bring up a list of policies and documents where those people are still mentioned.
   2. Follow the instructions on the Out-of-Date Information page. This is a good starting point to update details that are obviously out of date, e.g. names, roles, or practice documents.

   See Out-of-Date Information.