Code of Conduct

Policy

We expect all staff to meet high standards of conduct and performance.

Comply with the law and all workplace policies

• Follow all workplace policies and procedures, and any legal requirements.
• Understand their duties and obligations as health care providers.
• Respect the privacy and confidentiality of patients, colleagues, and the practice at all times.
• Make sure their working environment is safe and follow all health and safety requirements.

Act professionally and with integrity

• Be responsible for their own personal standards.
• Act in the best interests of our patients and practice.
• Be available and able to work as outlined in their position description.
• Attend meetings and training sessions as required.
• Be committed to maintaining their competence and improvement of skills through continuing self-education.
• Ask for help if their well-being is affected by fatigue, workload, and/or stress.

Be committed to values of respect and inclusion

• Be courteous and respectful towards each other and patients and their support people.
• Be inclusive, fair, and reasonable and contribute to a healthy and positive working environment.
• Support our practice's equity journey.

Failure to follow our code of conduct may result in disciplinary action.

Accepting gifts

Patients sometimes offer gifts to individual staff or the practice in appreciation of the care we provide. However, gifts can create a perceived conflict of interest, or cause the patient to believe they can influence our service. To avoid misunderstandings or offence, individuals should politely decline gifts of value.

If you are unsure, check with the practice manager.